IDS peak 2.17.1 / uEye+ firmware 3.70
IDS Peak comfortSDK, genericSDK, IPL, and AFL developer manuals are external documents. Please contact us if you need them.
You can use ids_support_tool to create a support file. This file stores information about the system used and the camera configuration. The support file is a ZIP archive that you can unpack, edit (e.g. remove a file) and pack again.
Open ids_support_tool in a command line prompt (Windows PowerShell or Linux Terminal) so that you can pass the required parameters.
If you do not pass any parameters, the support file is created with all information in the user directory by default.
Example: creating a support file with specified path
Full command |
Short command |
Additional parameters |
|---|---|---|
--out C:\_temp\ids_support_file.zip |
not available |
Path to the output directory with file name (By default, the file is called "ids_support_file.zip"). |
You find further parameters in the parameter list below.
Categories of the support file
>ids_support_tool --list-categories
To de/select categories by id or name: --select/--deselect CategoryNameToSelect 2 3 [id|name]...
(see the help text of --select/--deselect for more information)
Id Category Description
(0 ) System General hardware information (CPU, OS, RAM, etc.) and the active power scheme on Windows
(1 ) Env GenICam environment variables and those that are set by the setup
(2 ) FileTree List of all files and folders of installed SDKs
(3 ) Network Network adapters, Arp table, registered NDIS drivers and firewall settings
(4 ) Usb USB tree including controllers, hubs, devices and their mapping to each other
(5 ) CameraHost Installed API versions and CTI locations
(6 ) CameraDevice Device tree with CTIs as root and specific nodes per device
(7 ) OsSpecific Depends on the OS: Lists the udev rules for Linux; Nothing for Windows
Use --explain [name|id] to get more information about a category!
You can call further information on each category with --explain.
